Do I have to submit my order immediately?

Of course you also have the opportunity to submit your data initially and then to save your order data instead of clicking on “Pay now” in the final step. However, your order data will only be saved until midnight (CET) of the same day.

If you want to complete your order later than that, then you will need to reenter the details.

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Can I change the details of my shipment after booking?

No, this is not possible because the process is fully automated.

Can I change my billing address?

Your billing address must match the sender address. Following the booking, you have the option of requesting a change of billing address using the comments field or via e-mail (hello@myartshipping.com).

How do I register with myartshipping?

After requesting a binding quote, you can register easily as part of the ongoing process.

Is there a fee for cancellation?

During the first 24 hours after the order is placed, it can be cancelled free of charge. After this there will be a cancellation fee.

I have to cancel my shipment. How do I do that?

If you wish to cancel your shipment, please send an e-mail to cancel@myartshipping.com.