Please try to provide a telephone number, as we need this to inform the recipient of delivery. Additional costs may be incurred if we are unable to inform the recipient of delivery, as we will have to make another attempt to deliver.
If you have to supply contact details later on, then please do so by e-mail to email@example.com.
The collection date represents the earliest date on which we can collect your shipment. We will inform you of the date and time of collection. Please ensure that your items have already been de-installed and consolidated by this time.
No, deliveries cannot be made at fixed times. It is only possible to specify a window of time.
No. The myartshipping services cover simple shipment only. If you require installation services, please e-mail us (firstname.lastname@example.org).
Live shipment tracking is not possible at present. We will generally inform you about collection and delivery between one and three days beforehand.
Please inform us immediately via e-mail at email@example.com if an appointment is inconvenient for you. Be aware here that our partners may levy additional charges for this. These additional costs will be passed on to you.
When booking, you entered the earliest possible collection date. That means that your item can be collected from this date onwards. The item will be with the recipient by the delivery date you entered.
Since we wish to offer you affordable shipping, there are no fixed collection or delivery times. If necessary, you can agree a fixed appointment with our partners.
Our partners will get in touch with you before the delivery date. Here, the date of delivery may be before the date you entered depending on how quickly we can transport your items to your chosen destination.