The insurance value must always correspond to the value of your item. If this is not the case, compensation can only amount to 8.33 units of account for each kilogram of gross weight of the goods (section 431 of the German Commercial Code).

The insurance depends on the value and the goods class of the item.

Not yet found what your looking for?

Back to faq overview

More results for "Insurance"

Is my shipment covered by insurance?

You can insure your item with additional shipment insurance if we package the item for you.

My item was damaged during transportation. How and where do I report damage?

Obvious (upon delivery or by the next day at the latest) and hidden (within 14 days) transportation damage must be reported to without delay.