How do I register with myartshipping?

In order to be able to register, you should have all the relevant data for your item (collection and delivery addresses, collection and delivery dates, dimensions and weight) at hand.

After the binding quote is issued, you can then complete your registration. You don’t need a lot of data for this, just your e-mail address and a password.

In the registration process, we differentiate between private individuals and business customers.

- Private individuals: First name, last name, e-mail, telephone number and address (for invoicing)

- Companies: Company name, tax ID, e-mail, telephone number and address (for invoicing)

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Can I change the details of my shipment after booking?

No, this is not possible because the process is fully automated.

Do I have to submit my order immediately?

You do not have to end your booking immediately. Your data will be stored until midnight CET of the same day.

Can I change my billing address?

Your billing address must match the sender address. Following the booking, you have the option of requesting a change of billing address using the comments field or via e-mail (hello@myartshipping.com).

Is there a fee for cancellation?

During the first 24 hours after the order is placed, it can be cancelled free of charge. After this there will be a cancellation fee.

I have to cancel my shipment. How do I do that?

If you wish to cancel your shipment, please send an e-mail to cancel@myartshipping.com.