Is there a fee for cancellation?

You can cancel free of charge during the first 24 hours after your order.

After 24 hours a cancellation fee is charged. The minimum amount for cancellation fees is 50% of the transport price or at least 80 euros (plus processing fee and VAT).

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More results for "About your order"

Can I change the details of my shipment after booking?

No, this is not possible because the process is fully automated.

Do I have to submit my order immediately?

You do not have to end your booking immediately. Your data will be stored until midnight CET of the same day.

Can I change my billing address?

Your billing address must match the sender address. Following the booking, you have the option of requesting a change of billing address using the comments field or via e-mail (

How do I register with myartshipping?

After requesting a binding quote, you can register easily as part of the ongoing process.

I have to cancel my shipment. How do I do that?

If you wish to cancel your shipment, please send an e-mail to