Should your item already have been collected? Have you already had a phone call? Were you given a precise date for collection?
When booking, you entered the earliest possible collection date. That means that your item will be collected from you from this date onwards. Collection may take place at a later date, however. Your item will be with the recipient by the latest possible date. You will be notified between one and three days beforehand of when we will collect your items.
The collection date represents the earliest date on which we can collect your shipment. We will inform you of the date and time of collection. Please ensure that your items have already been de-installed and consolidated by this time.
No, deliveries cannot be made at fixed times. It is only possible to specify a window of time.
Please supply the telephone number directly. Without a telephone number, we are unable to inform the recipient of the delivery date.
No. The myartshipping services cover simple shipment only. If you require installation services, please e-mail us (firstname.lastname@example.org).
Live shipment tracking is not possible at present. We will generally inform you about collection and delivery between one and three days beforehand.
Please inform us immediately via e-mail at email@example.com if an appointment is inconvenient for you. Be aware here that our partners may levy additional charges for this. These additional costs will be passed on to you.
Since we wish to offer you affordable shipping, there are no fixed collection or delivery times. If necessary, you can agree a fixed appointment with our partners.
Our partners will get in touch with you before the delivery date. Here, the date of delivery may be before the date you entered depending on how quickly we can transport your items to your chosen destination.