There is only a time frame, no specific fixed collection or delivery times. However, we will inform you between 24 and 72 hours in advance. We operate on weekdays up until 8:00 p.m.
It is therefore important that someone is present during this time frame to receive the item and note any damages.
Any time restrictions can be entered in the comments window. We will be happy to discuss the options with you. Please note, however, that the details in the comments field are not contractually binding.
The collection date represents the earliest date on which we can collect your shipment. We will inform you of the date and time of collection. Please ensure that your items have already been de-installed and consolidated by this time.
No, deliveries cannot be made at fixed times. It is only possible to specify a window of time.
Please supply the telephone number directly. Without a telephone number, we are unable to inform the recipient of the delivery date.
No. The myartshipping services cover simple shipment only. If you require installation services, please e-mail us (firstname.lastname@example.org).
Live shipment tracking is not possible at present. We will generally inform you about collection and delivery between one and three days beforehand.
Please inform us immediately via e-mail at email@example.com if an appointment is inconvenient for you. Be aware here that our partners may levy additional charges for this. These additional costs will be passed on to you.
When booking, you entered the earliest possible collection date. That means that your item can be collected from this date onwards. The item will be with the recipient by the delivery date you entered.
Our partners will get in touch with you before the delivery date. Here, the date of delivery may be before the date you entered depending on how quickly we can transport your items to your chosen destination.